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Privacy Policy #

Effective Date: July 2026
Version: 1.0

1. Introduction #

Welcome to XAR Hub. Your privacy is important to us. This Privacy Policy explains how XAR Hub collects, uses, stores, protects and shares your personal information when you use our platform, website and related services. By accessing or using XAR Hub, you agree to the practices described in this Privacy Policy.

2. Who We Are #

XAR Hub is a Software-as-a-Service (SaaS) platform that enables businesses to create, manage and publish digital business experiences. For the purposes of applicable privacy legislation, XAR Hub acts as the data controller for personal information processed through the platform unless otherwise stated. Company details are available on the Legal Information page.

3. Information We Collect #

Depending on how you use XAR Hub, we may collect the following categories of information.

Account Information #

  • Full Name
  • Email Address
  • Username
  • Password (stored only as a secure cryptographic hash)

Business Information #

  • Business Name
  • Business Description
  • Contact Details
  • Address
  • Opening Hours
  • Website
  • Social Media Links
  • Uploaded Images
  • Uploaded Logos

Technical Information #

We automatically collect technical information including:

  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Language Preferences
  • Time Zone
  • Log Files
  • Crash Reports

Usage Information #

We may collect information regarding how you interact with the platform, including:

  • Login history
  • Feature usage
  • Dashboard activity
  • Publishing events
  • Module configuration
  • Hardware activation
  • API requests

Cookies #

We use cookies and similar technologies. More information is available in our Cookie Policy.

4. Why We Process Your Information #

We process personal information for the following purposes:

  • Creating user accounts
  • Authenticating users
  • Operating the platform
  • Providing customer support
  • Improving our services
  • Detecting fraud
  • Maintaining security
  • Fulfilling legal obligations
  • Sending important service notifications

We do not sell personal information.

Where GDPR applies, we process personal information based on one or more of the following legal bases:

  • Performance of a contract
  • User consent
  • Legitimate interests
  • Compliance with legal obligations
  • Protection against fraud and abuse

6. Data Sharing #

We do not sell or rent personal information. Information may be shared only with trusted service providers necessary for operating XAR Hub. Examples include:

  • Cloud hosting providers
  • Payment processors
  • Email delivery providers
  • Authentication providers
  • Analytics providers

Every third-party provider is required to implement appropriate security measures.

7. International Data Transfers #

Because XAR Hub operates globally, personal information may be processed outside the user's country of residence. Where required by law, appropriate safeguards are implemented for international transfers.

8. Data Retention #

We retain personal information only for as long as necessary to:

  • Provide the service
  • Comply with legal obligations
  • Resolve disputes
  • Protect our legal rights

Users may request deletion of their account at any time, subject to applicable legal requirements.

9. Data Security #

XAR Hub implements technical and organizational measures designed to protect personal information, including:

  • Encrypted connections (HTTPS/TLS)
  • Password hashing
  • Access controls
  • Secure infrastructure
  • Monitoring and logging
  • Regular security updates

No online service can guarantee absolute security.

10. User Rights #

Depending on applicable law, users may have the right to:

  • Access their personal information
  • Correct inaccurate information
  • Delete personal information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Receive a copy of their data
  • Lodge a complaint with a supervisory authority

Requests will be handled within applicable legal timeframes.

11. Children's Privacy #

XAR Hub is not intentionally designed to collect personal information from children in violation of applicable law. Where legally required, parental or guardian consent must be obtained.

12. Cookies #

Cookies are used to:

  • Maintain login sessions
  • Improve platform performance
  • Remember preferences
  • Analyze website traffic
  • Protect against abuse

Detailed information is available in the Cookie Policy.

The platform may contain links to third-party websites. XAR Hub is not responsible for the privacy practices of external websites. Users should review the privacy policies of those services separately.

14. Changes to this Policy #

We may update this Privacy Policy from time to time. Material changes may be communicated through the platform or by email where legally required. The latest version will always be available on the XAR Hub website.

15. Contact #

Questions regarding privacy or personal data may be submitted using the official contact information published by XAR Hub.

16. Governing Law #

This Privacy Policy shall be interpreted in accordance with the applicable laws governing the operation of XAR Hub and, where applicable, the General Data Protection Regulation (GDPR).

17. Final Provisions #

If any provision of this Privacy Policy is determined to be unenforceable, the remaining provisions shall continue in full force and effect.

This Privacy Policy should be read together with:

End of Document